Jake Holland

Jake Holland is a digital transformation specialist with a proven background in establishing and scaling digital platforms for global organisations. With deep expertise in AI-driven knowledge management, Jake is passionate about Retrieval Augmented Generation (RAG), GraphRAG, and advanced techniques for knowledge extraction and management. He has led complex digital initiatives, including large-scale content migrations, development of atomic design systems, and the creation of secure, low-cost performance dashboards powered by data analytics. His work integrates AI to optimise workflow and publishing pipelines and enhance content discoverability, performance, and engagement.

Jake’s recent focus lies in leveraging agentic tools to provide proactive, intelligent support for staff, transforming how teams access, understand, and apply institutional knowledge. His vision is to fuse structured knowledge graphs and generative AI to enable smarter, contextual decision support for organisations, ensuring staff have the right insights at the right time to drive impact.