Agentic AI Future for Public Sector

The next frontier of AI is Agentic AI—autonomous systems that can plan, reason, and act with minimal human intervention. For the UK public sector, this presents both immense opportunities and critical challenges. How can government agencies, local authorities, and NHS trusts harness self-directed AI agents to streamline operations, improve decision-making, and enhance citizen services—while ensuring safety, accountability, and ethical alignment? This session will explore the future of Agentic AI in the UK public sector, featuring expert insights, real-world case studies, and a roadmap for responsible adoption. Key takeaways: 1. What is Agentic AI? – Understanding autonomous agents, multi-agent systems, and their potential for public services. 2. Public Sector Use Cases – From automated welfare support and smart urban planning to AI-augmented policy analysis. 3. Governance & Risk Mitigation – Ensuring compliance with UK AI regulations, transparency, and human oversight. 4. Operational Readiness – Infrastructure, workforce skills, and change management for an Agentic AI future.