Connecting the Care Continuum: How Ethical AI Can Reduce Friction in Neighbourhood Care Delivery

True integrated care requires breaking down data silos that force fragmentation in neighbourhood care delivery. Ethical AI can transform care by securely connecting disparate data sources across health, social care, and community services to create a truly holistic view of each individual.

Drawing on The Access Group's experience serving nearly 40 million patients and supporting over 200 UK councils, Alan will discuss how AI can facilite matching data from multiple sources whilst maintaining strict security and privacy protocols. The session explores practical approaches to bringing together patients, family members, NHS trusts, local authorities, community services, and unpaid carers in a unified digital ecosystem.

Attendees will discover how neighbourhood care teams can leverage AI to deliver personalised, proactive care that addresses the full spectrum of an individual's needs. Alan will share real-world examples of how integrated platforms enable seamless collaboration between social workers, care organisations, and families and carers to improve outcomes whilst reducing administrative burden.

Key Session Outcomes

• Understand how AI can ethically connect health and social care data without compromising security and privacy
• Discover the use AI in Technology Enabled Care for engaging care workers, families and unpaid carers to provide proactive, person-centred care
• Learn how social prescribing integration supports comprehensive neighbourhood care networks

This session addresses the critical need for connected care delivery, showing how ethical AI implementation can transform neighbourhood care from fragmented services into coordinated, person-centred support networks.