Margherita Sica

From Backlogs to Brilliance: How AI is transforming Children's Services in the UK

Live (Online)

A Talk by Margherita Sica (Gen AI Product Manager, Agilisys)

About this Talk

Are you wondering how AI can transform frontline services in UK local government?

Come and hear how Agilisys has tackled one of the most pressing challenges councils face today – Special Educational Needs and Disabilities (SEND) services – and how we’ve used AI to help children get the support they need faster and to a higher standard.

Working hand-in-hand with local authority teams, our EHCP tool is reducing backlogs, improving plan quality, and freeing staff to focus on what matters most – children and families. This isn’t about vague promises – you’ll hear real examples from councils already making the shift from firefighting to forward-thinking.

In this session, you’ll discover:

  1. Practical case studies from councils tackling EHCP challenges head-on.
  2. How co-production and compliance best practice can be built into AI workflows.
  3. Safe, ethical, and meaningful ways to embed AI in statutory services.
  4. Proven strategies to clear backlogs without sacrificing quality.
  5. Approaches to keep children’s needs – not just processes – at the centre.


14 October 2025, 10:00 AM

10:00 AM - 10:30 AM

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About The Speaker

Margherita Sica

Margherita Sica

Gen AI Product Manager, Agilisys

A Generative AI product leader, who has spent the last year designing, building and releasing the Agilisys EHCP drafting tool that has transformed SEND services for over 2000 children and young people across the UK.