The next platform shift in government is agentic AI—autonomous, expert digital co-workers that can manage information, orchestrate workflows and deliver complex tasks at scale. This keynote will show how leaders can harness the technology to transform services, strengthen cross-government collaboration and improve efficiency. By reimagining roles, AI frees civil servants to focus on strategy, empathy and problem-solving, while accountable, transparent and ethical systems ensure meaningful human control, supporting the AI Opportunities Action Plan’s vision of a more agile, responsive, citizen-focused government.
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